- SIM card has been registered and can be used after inserting the SIM card, please enable【Data Roaming】
- Valid for 5 days from the first day of successfully activated
- First 1GB high speed data per day, then speed limit 384Kbps unlimited data
- Every 24 hours will be counted as one day once activated，the package days are consecutive
(e.g. activate from 1/Jan 7:38 to 2/Jan 7:37 as one day)
- Sim card provides data usage only, no voice call
- Available to tethering share data, cannot be shared data after the speed limit
- Available to use Facebook、Whatsapp、Google Map etc (Notice:G)
- Location of the network provider of this card: Hong Kong
Applicable areas:
Singapore, Malaysia, Thailand
Please visit the following URL for APN settings and local available telcom operators:
Instructions for use:
After arriving at the destination, put the SIM card into the "SIM 1" card slot of the mobile phone, and then turn on "Data Roaming" to use.
*Notice*
A- If you cannot access the Internet normally, please check and try to change the phone settings:
1. Make sure you are in a place with good signal reception.
2. Make sure the phone has turned on "Data Roaming".
3. Set up APN (Phone Settings > Mobile Network > Access Point/APN).
4. Manually select mobile network provider (select network provider one by one, it takes 1-10 minutes).
5. Manually select the network mode 5G/4G/3G/2G (for example, if the SIM card is a 4G data card, manually select the LTE or 4G/3G/2G network).
6. If you still cannot access the Internet, please contact our customer service (the QR code for contact information is pasted on the outside of the SIM card package).
B- For Apple IOS users, please check whether other description profile have been installed in the mobile phone settings. If so, please delete the description profile. If it not deleted, it will only display 3G and cannot connect to the Internet.
C- Before enable the [Data Roaming] function, please confirm that the other SIM card has been removed / Please make sure to turn off the roaming settings of other SIM cards or directly turn off the card slot function for dual-SIM mobile phones to avoid unnecessary roaming charges.
D- There are many reasons why the SIM card cannot be used, not necessarily the SIM card itself, so please contact us for support first.
E- Customer service contact information is pasted on the outside of the SIM card package, you can scan the QR code in a place with Wi-Fi to contact us.
F- The application may restrict the location of the network company provided, for example, some Japanese game applications cannot use the network provided by Hong Kong or Thailand.
G- The network provided by the SIM card does not restrict applications such as Whatsapp, Facebook, Google Map, Instagram, Line, etc. The local area may suddenly block any application due to its policy without any notice.
H- The phone number provided with the prepaid SIM card is randomly assigned and may have been used by others previously. We cannot guarantee that the number will support registration on all third-party applications or SMS verification code reception. No assistance can be provided for such issues, and refunds will not be accepted for this reason.
I- Please keep the complete packaging until the end of usage, as some after-sales services require the full packaging contents to provide support.
J- If there is any complaint after returning to Hong Kong without contacting us, no processing and refund will be made.
K- If use in non-coverage areas, in addition to being unusable, the number of days of use may be calculated immediately.
L- The SIM card sold in this store are all disposable products, and this store does not provide any recharge or value-added services. Any recharge or value-added services for the product are provided by the product network provider, and our store will not be able to provide any relevant support services. For inquiries, please contact the network provider.
M- The pictures are for reference only, the real object should be considered as final.
N- Internet speed may vary due to location, surrounding environment, usage period and device influence.
O- In order to prevent customers from any improper use or abuse of networks and resources, deceptive or fraudulent behavior, telecommunications providers have the right to temporarily suspend the provision of any or all services to customers without any notice until the customer has stopped the inappropriate behavior. The conduct or related investigation has been completed.
P- Our company only sells products of this telecommunications company and is not a telecommunications company. All information including SIM cards, network services, service plan content and coverage are provided by telecommunications company.
Q- The telecommunications provider reserves the right to modify the terms and conditions of the SIM card at any time, including but not limited to (call minutes, SMS services, call charges, data allowance, roaming carriers), without prior notice to or consent from customers.
R- Since the upgrade/change of the service plan is unpredictable and may be carried out after the product is sold, the information marked on the product package may not be updated in time, including and not limited to the product expiration date, number of days of use, data/voice usage, available regions and roaming operators; therefore, if Please forgive me if the information is wrong or the latest information is not posted. For the latest information, please refer to the official website of the telecommunications provider or this webpage. If you have any questions, you can also contact us.
