Love Pet Station

Our store will protect your personal information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.

• In case of any dispute, the merchant will retain the right of final decision without prior notice.

• Color shown may be slightly different than actual products due to computer monitors settings.

• In the situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers better shopping experience. From the day you receive your
item, our return policy is valid for 3 days. Item(s) purchased in our store may be returned and/or
exchanged. Please visit Order History to view related order, then press the "Return & refund" button to report the damaged products. Below situations are not acceptable in
our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/accessories/samples.

本店所配送的「商家配送」商品不可與其他商家配送的商品合併計算配送費用。在本店消費 500 美元「商家配送」產品即可享有免費配送服務，否則將收取 50 美元的額外配送費，並於結帳頁面添加到您的訂單中。免費送貨服務包括香港商業區、住宅區及偏遠地區。