Our store will protect your personal information in accordance with the relevant provisions ofthe Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
* In case of any dispute, the merchant will retain the right of final decision without prior notice
*Color shown may be slightly different than actual products due to computer monitorssettings.
*In situations where there are limitations, price, promotion offers and other marketingcampaigns on the HKTVmall may vary from retail stores, the terms and offers are onlyapplicable to HKTVmall.
*Our refund policy gives customers a better shopping experience. From the day you receiveyour item, our return policy is valid for 7 days. ltem(s) purchased in our store may be returnedand/or exchanged. Please visit Order History to view related order, then press "Return &refund" button to report the damaged products. Below situations are not acceptable in ourrefund policy:
1.Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable”remark
4.Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return areborne by customers. Customers must return with all free gifts/ accessories / samples.