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T & C
Our store will protect your personal Information in accordance with the relevant provisions of the
Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
•In case of any dispute, the merchant will retain the right of final decision without prior notice.
•Color shown may be slightly different than actual products due to computer monitors settings.
•In situation where there are limitations, price, promotion offers and other marketing campaigns
on the HKTVmall may vary from retail stores, the terms and offers are only applicable to
•Our refund policy gives customers a better shopping experience. From the day you receive your
item, our return policy is valid for 3days. Item(s) purchased in our store may be returned and/or
exchanged either by pickup or directly in our vertical store. Please call or Email before you come to our store. Below situations are not acceptable in
our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by
customers. Customers must return with all free gifts/ accessories / samples.
Delivery / Return
Our products will be delivered by HKTVmall, please refer to Shipping Information for moredetails.
•Actual delivery time depends on the products ordered and the shipping time of the particularmerchant.
•Shipping time of this store: Monday to Friday, excluding Public Holiday, 9am.
•The merchant reserves the right to amend the stated terms herein without prior notice. In
caseof any dispute, the decision of the merchant and HKTVmall shall be final.