PROMOTION: FREE DELIVERY
Store Category Filtering
T & C
Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers a better shopping experience. If the product you have received is defective, please email us at info[at]switzerluxe[dot]com and we will contact you to solve your problem. Below situations are not acceptable in our refund policy:
1. Opened/used products
2. Products without the original packaging
3. Opened package
4. Products with “non-returnable” remark
5. Free Gifts/ Accessories / Samples
6. Without the corresponding original order confirmation, delivery note
We will check before finalizing the return/exchange, the original delivery charge and cost of return are borne by the customer. Customers must return the product with all eventual free gifts/ accessories / samples.
Delivery / Return
Delivery Fee Within Hong Kong
PROMOTION: Switzerluxe offers FREE DELIVERY on all orders!
We offer delivery within the next 4-7 working days.
From Jan 31st, we will be using SF Express, and provide the following services:
1. Commercial addresses: Door to Door delivery
2. Residential addresses: Delivery to nearest SF service point (locker, SF Store, convenience store).
SF Locations list can be found at this link: http://www.sf-express.com/hk/tc/dynamic_function/store/
For any special requirements, please contact us after placing your order, we will do our best to satisfy your needs.