Our store will protect your personal Information in accordance with the relevant
provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy
• In case of any dispute, the merchant will retain the right of final decision without
• Color shown may be slightly different than actual products due to computer
• In situation where there are limitations, price, promotion offers and other
marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only
applicable to HKTVmall.
our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of
return are borne by customers. Customers must return with all free gifts/ accessories / samples.