Our non-business days (September Schedule):
Our non-business days (October Schedule):
1st October 2019 - National Day
7th October 2019 - Chung Yeung Festival
If product is regulated electrical equipment under the Product Eco-responsibility Ordinance (Cap. 603).
Customers who purchase regulated electrical appliances as specified in the Producer Eco-Responsibility Ordinance, can request free removal service for the same type and quantity of used electrical appliances
Customer can request removal service by calling us at 2148 3791 or sending us the email (email@example.com) within 3 days after the transaction. Late request will be deemed as no requests for the removal services.
Under normal circumstances, 3 working days are required for arranging the removal service
For details, please check:
Store Category Filtering
T & C
Our store will protect your personal Information in accordance with the relevant provisions of the
Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• All Pictures are for references only.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on
the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• If problem is found from the product, you can exchanged directly in our vertical store. Please contact us before you come to our store. Below situations are not acceptable in our
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by
customers. Customers must return with all free gifts/ accessories / samples.
Delivery / Return
• Our products will be delivered by HKTVmall, please refer to Shipping Information for more
• Actual delivery time depends on the products ordered and the shipping time of the particular
• Shipping time of this store: Monday to Friday, except public holiday and non business day
Non-business Day of September: None
• The merchant reserves the right to amend the stated terms herein without prior notice. In
case of any dispute, the decision of the merchant and HKTVmall shall be final.