
Direct Wines
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Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situations where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your item, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/or exchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. Below situations are not acceptable in our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/ accessories / samples.
• Our products will be delivered by HKTVmall, please refer to Shipping Information for more details.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchant.
• Shipping time of this store: Monday to Saturday, excluding Public Holiday, 9am.
• The merchant reserves the right to amend the stated terms herein without prior notice. In case of any dispute, the decision of the merchant and HKTVmall shall be final.
Laithwaites Direct Wines - one of the largest wine merchants in the UK
Welcome to Laithwaites Direct Wines! Since our establishment in 2009 in Hong Kong, we’ve embarked on an exciting journey to bring you the finest wines from around the globe. Inspired by Tony Laithwaite’s passion for wine, which began over 50 years ago in Bordeaux, we are dedicated to delivering exceptional wines directly from family-run wineries to your doorstep.
Our team of local experts tastes over 40,000 wines each year, selecting only the top 2% for you. With every bottle, we share not just a drink but a story—of the winemakers, their craft, and the vibrant flavors that make each sip special.
We are proud to be a family-owned brand. Since our roots in Windsor, UK, back in 1969, we’ve grown to become one of the largest wine merchants in the UK, serving over a million members worldwide. We’ve also been honored as "Wine Merchant of the Year" by the IWC multiple times.
Our commitment to bringing you amazing wine is guided by a few key principles:
• We prefer to work directly with smaller, family-run wineries.
• Our talented buyers taste 40,000 bottles a year to curate the best selections.
• Each year, only about 800 wines make the cut, judged for quality, value, and character.
• We are dedicated to leading the way in sustainability across all areas of our business.
Explore our selection and discover the joy of great wines. With our 100% Money Back Guarantee, you can sip and swirl with total peace of mind. Let’s raise a glass to this adventure together!
