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Goldsmith Company Limited_
4.0
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Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situations where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your item, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/or exchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. Below situations are not acceptable in our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/ accessories / samples.
The “Merchant Delivery” goods delivered by this store cannot be combined with goods delivered by other merchants to calculate delivery fee. 'Merchant Delivery' products at this store to enjoy free delivery service, The free delivery service is including Commercial Area, Residential Area and Remote Area in Hong Kong.
The following Additional Fee of Furniture and Electrical Appliances will be paid by customer(s):
1. Remote Area Additional Fee
2. Delivery fee for goods delivered through stairways
3. Hoisting Furniture Fee
4. Installation Fee (請詳細列明各項關於大型傢俱或電器的送貨收費)
About Incase
Founded in 1997, Incase is a brand driven by design. We design solutions centered on protection and mobility to meet the evolving demands of today's creatives. Our heritage is deeply rooted in the lifestyles of those who create on the Apple platform, with key product focus on MacBook protection (cases and sleeves), bags, backpacks, and camera bags.
Informed by the principles of good design, the ecosystem of bags and accessories we curate transcend both age and demographics. We provide the widest audience with the best possible experiences to keep ideas protected.
"A better experience through good design."
Our team employs exacting design protocols to ensure each Incase product meets the needs of our consumers, new emerging markets, and an ever-expanding world of Apple product experiences. The brand, our team, and the products we create thrive at the intersection of technology and lifestyle while innovation through collaboration lives at the core of our design process.