Merchant delivery:
1. After the delivery of some large products in our shop, please check the first time. If there is installation, please check again after installation, then please sign for confirmation.
2. Some products include installation, please check the product interface.
3. Some products include maintenance, please check the product interface and the maintenance terms of the store's precautions.
4. All products in this store (except for customized products), delivery time is from 9:00am to 5:30pm Monday to Saturday (excluding Sundays and public holidays). The specific delivery schedule for each region is as follows: Hong Kong Island is Monday and Thursday; Kowloon is Tuesday and Friday; New Territories is Wednesday and Saturday. If you need to ship the goods at other times, the driver will charge an additional fee. For details, please contact the driver directly.
5. Surcharge for remote areas: An additional $350 will be charged in Discovery Bay, but not in Sha Tau Kok restricted areas and outlying islands. Including but not limited to the above main scope, detailed information can be found in the delivery terms. If you have any questions about whether the address is remote, please contact our company before purchasing. Thank you
6. Stairs fee:【The delivery truck is a 5.5 ton truck 】The elevator can not reach straightly, the deliveryman needs to take stairs to deliver goods upstair. Each floor (10 stairs) will be charged $100.
7. Distance transportation fee: 【The delivery truck is a 5.5 ton truck 】The truck can't reach directly, and it takes a long walk to reach. If it exceeds 50 meters, it will add $50 for every 50 meters.
8. Our customized products will be delivered around 15th from the date of your order.
9. Delivery will be scheduled in advance.
10. Within 7 days from the date of receipt of the goods, if the machine parts are found to be invalid after normal use, the company will be provided with free home repair and replacement parts and other services. If damage or loss caused by man-made damage, misuse, abuse, neglect, excessive erosion or rust, unauthorized repair or modification, loss of use, accident, natural disaster, or other reasons beyond the control of the company, Inspection fee HKD 500 and parts fee are charged separately.
11. In case of any dispute, the store will reserve the final decision.