REEPOU LIMITED
About Shipping
1. Order amount HK$1-HK$199: Shipped by Hongkong Post (free shipping for orders over HK$39, otherwise HK$10 shipping fee will be charged),No door-to-door delivery service,you need to pick it up at post office or “iPostal Kiosks”.You don't need to provide detail address,just leave the name of the post office or “iPostal Kiosks” which is near to you).
EC-Get items are delivered within 2 working days after day of posting to designated collection point.
Counter collection item retention period: collect the item within three working days upon receipt of collection SMS (exclude the day of receiving SMS).
iPostal Station item retention period: collect the item within 48 hours upon receipt of collection SMS.
If you do not pick up the parcel within the time and it is returned, you shall bear all responsibilities, and we will not issue a refund, please be informed.
2. If the order amount is over HK$200 and the parcel’s weight is less than 10kgs, it will be delivered directly by SF Express. You can choose Door-to-Door service,or use SF Express Station/SF Locker to pick up the goods.
3. If the order amount is over HK$200 and the parcel’s weight is more than 10kgs, we will contact you to agree on the delivery time then we will deliver the goods directly Door-to-door or by GoGoVan/other third-party logistics companies.
4. If the order amount is over HK$200 and the parcel’s weight is more than 50kgs, we will contact you to agree on the delivery time and installation matters before making specific delivery and installation arrangements.
