• Blue Box will protect your personal data in accordance with the Personal Data (Privacy) Ordinance and comply with HKTVmall’s privacy policy.
• In the event of any dispute, the merchant reserves the right of final decision without prior notice.
• Product colours may vary slightly due to differences in computer display settings. The actual product shall prevail.
• Due to practical circumstances, prices, promotional offers, terms and conditions may differ between HKTVmall and physical stores. All terms apply solely to HKTVmall.
• To provide the best assurance to customers, Blue Box offers a Product Exchange Guarantee. If any issue is found with the product within 30 days of receiving it, you may select the relevant order in “Order History” and click “Report Product Issue” to arrange an exchange or resolve issues such as missing items.
If the returned product does not meet our return and exchange conditions, it will not be processed. We apologise for any inconvenience caused.