AXA CHINA REGION INSURANCE
General Enquires
Customer Hotline: (852) 2802 2812
VHIS Hotline: (852) 2894 4758
Business Hour:
Monday - Friday 09:00 - 17:30
Saturday 09:00 - 13:00
Except Public Holidays
Online Enquiry Form: http://bit.ly/3bpq6IX
Service Centers
Times Square
Suite 2001, 20/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong
Business Hour:
Monday - Friday 09:00 - 17:30
Saturday 09:00 - 13:00
Except Public Holidays
China Hong Kong City
Unit 1715-19A, 17/F, Tower 3, China Hong Kong City,33 Canton Road, Tsim Sha Tsui, Kowloon
Business Hour:
Monday - Friday 09:00 - 17:30
Saturday 09:00 - 13:00
Except Public Holidays
AXA Tower
Room 4202, 42/F, AXA Tower, 100 How Ming Street, Kwun Tong, Kowloon
Business Hour:
Monday - Friday 09:00 - 17:30
Saturday: 09:00 - 13:00
Except Public Holidays
Feedback and Complaints
Email: feedback@axa.com.hk
Online Enquiry Form: http://bit.ly/2K0pYof
Tel: Please refer to the hotline of the relevant product
If our handling of your complaint is not to your satisfaction, you may refer your complaint to the following parties:
Insurance Authority
Email: complaints@ia.org.hk
The Insurance Complaints Bureau
Email: icb.enquiry@icb.org.hk
VHIS Office
mail: vhis_enquiry@fhb.gov.h
