General Terms:

Items sold are non-refundable.

The products are supplied by Border-Mart

If in case of any dispute, Border-Mart & HKTVmall reserve the right of final decision.

We will arrange shipment within 3–6 working days after order confirmation.

Please note that delivery time may be affected by statutory holidays, natural disasters, traffic conditions or weather.Free shipping is available for orders over HK$100, except for remote areas where additional shipping fees apply.

According to SF Express Hong Kong, Sai Kung, Clear Water Bay, Shek O, Stanley, Discovery Bay, Ma Wan, Cheung Chau, Lamma Island, Peng Chau and Southern Lantau are classified as remote areas. A surcharge of HK$10 per delivery will be applied for door-to-door service.Please be advised to shop with caution if this concerns you.