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Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situations where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your item, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/or exchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. Below situations are not acceptable in our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/ accessories / samples.
Terms and Conditions:
-The offer is applicable to new customers aged 18 or above.
-Persons under 18 must be accompanied by a guardian aged 18 or above.
-Please make a reservation at least 1-2 days in advance by phone/WhatsApp, and you must indicate the use of this coupon at the time of booking.
-Any changes to the reservation must be made by 6 PM the day before.
-This coupon must be presented when attending.
-If a guest fails to show up after making a reservation, the coupon number will be deducted.
-This cash voucher is only applicable for the purchase of treatment packages.
-Each person is limited to one coupon. It cannot be used in conjunction with other offers.
-Medi Magic reserves the right to make the final decision in case of any disputes.
