Store Category Filtering
T & C
• Our store will protect your personal Information in accordance to the relevant provisions of the personal Data Protection Act and in accords to HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Colour shown may be slightly different than actual products.
• The product warranty is only applicable to Hong Kong.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.
Delivery / Return
-Delivery services may not be provided or extra charge will be imposed to some designated rural areas (Including but not only in Discovery Bay, Tung Chung and Ma Wan)and the outlying islands of the Hong Kong Special Administrative Region (Including but not only in Cheung Chau, Peng Chau and Lamma Island).
-Additional charge will be imposed if there are no lift facilities in the building of the delivery address.
-Additional charge: i) No. of floor as a charging unit, if there is no lift facilities to up stairs and cause extra human workload, 1-10 no. of stairs count as one floor. ii) Some rural areas, which the delivery van cannot enter directly, 1-10 no. of stairs count as one floor, if there are stairs from the parking area to the delivery address. iii) Some rural areas, which the delivery van cannot enter directly, long distance of walking was required from the parking area to the delivery address, every 50 meter as a charging unit.
-Larger equipment (such as exercise bike, treadmills) will be delivered by FitBoxx within 7 working days. Other products will be delivered by HKTVmall.
-Actual delivery time depends on the products ordered and schedule of particular merchants
-Delivery Date: Monday to Sunday (Some rural areas will be delivered on Sunday only)
-All products are non-refundable, non-returnable.
-In the event of dispute HKTVmall's and FitBoxx's decision shall be final and conclusive