• In the event of any dispute, the merchant reserves the right of final decision without prior notice.
• The colors of the images shown on the monitor may not reflect the actual product. Please refer to the actual product received.
• To provide quality service, if customers discover any problems with the product within 7 days of receipt, they can contact the merchant by selecting the relevant phone number in "Order History" to resolve the issue (but no refund will be given).
Exchanges will not be accepted in the following circumstances:
1. The product has been opened or used (e.g., the packaging carton or box has been lost).
2. The product still retains its original packaging but is damaged, destroyed, or incomplete.
Returns will not be accepted in the following circumstances:
1. The product has been opened or used (e.g., the packaging carton or box has been lost).
2. The product still retains its imported packaging but is damaged, destroyed, or incomplete. Since returns are not accepted, if minor defects may occur during shipping (if they do not affect the product's usability, returns are not accepted), we will resend the accessories free of charge. We apologize for any inconvenience caused. We reserve the right of final interpretation.
For returns of large furniture, please verify ownership of the goods. Shipping and handling fees for the original order (for example, installation fees refer to items not included in the order) will be the customer's responsibility. If the returned item does not meet our return policy, it will not be processed. We apologize for any inconvenience caused. We reserve the right of final interpretation.
