2025 Lunar New Year Holiday Shipping Arrangement
January 21: Last shipping day before the holiday, cutoff time at 5:00 PM
January 22 - February 7: No shipments
February 8: Normal shipping resumes
Notes:
January 22 - February 7: Customer service team and transportation team will have limited service.
Deliveries scheduled between January 21 - February 8 may be delayed due to the holiday. We apologize for any inconvenience caused.
The product quality warranty period is two years, if the product has any defects and defects in materials and production processes, the company will consult the brand owner (Samsonite), and will repair according to the situation. This does not cover cracking and wear and tear caused by long-term use. All damage caused by wear and tear, misuse or negligence is not covered by this warranty, but we will provide a reasonable estimate of the cost of repairs before the customer decides whether to carry out repairs. The original receipt must be provided for the warranty, and the warranty center must be contacted before the warranty.
