The “Merchant Delivery” goods delivered by this store cannot be combined with goods delivered by other merchants to calculate delivery fee. Spent $350on 'Merchant Delivery' products at this store to enjoy free delivery service, otherwise extra $15delivery fee will be charged and added to your order at checkout page. The free delivery service is including Commercial Area, Residential Area. Some remote areas require additional delivery fee, please contact merchant directly for details.
The following Additional Fee of Furniture and Electrical Appliances will be paid by customer(s):
1. Remote Area Additional Fee
2. Delivery fee for goods delivered through stairways
3. Hoisting Furniture Fee
4. Installation Fee (請詳細列明各項關於大型傢俱或電器的送貨收費)
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‧ After the order is confirmed, the merchant will contact you for the delivery time and send the items to you directly.
‧ Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
‧ Shipping time of this store: Monday to Sat, excluding Public Holiday
‧ In the event of dispute, HP Official Store / Sunfair Computer Ltd. decision shall be final and conclusive.
‧ All products are returnable. Please refer to the store return policies and FAQ below.
Store return policy:
Applications for product return or exchange must be made within 7 days of the item receipt date.
We DO NOT ACCEPT return or exchange of below products:
‧ Any unsealed or used product (including the wrapping meterials and stickers).
‧ Any product not in its original condition, is damaged or missing parts / packing box for reasons not due to HKTVmall / the merchant error.
