
gülsha Flagship Store
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Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situations where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your item, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/or exchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. Below situations are not acceptable in our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
6. All items are marked "non-returnable".
We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/ accessories / samples.
• Our products will be delivered by HKTVmall or gülsha, please refer to Shipping Information for more details.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
• Shipping time of this store: Monday to Saturday excluding Public Holiday, 1pm.
• All products are non-returnable.
• In the event of dispute gülsha and HKTVmall's decision shall be final and conclusive.
• All products provide warranty in Hong Kong only.
gülsha is a premium natural skincare brand that originates from Isparta, Turkey—the legendary “Land of Roses.” At its heart lies the rare and precious Damask rose.
Founded by Gülşah Gürkan, a descendant of generations of rose growers, the brand harmonizes ancestral heritage with French cosmetic expertise. Each rose is hand-harvested during its brief flowering period in May, then gently distilled in traditional copper alembics. This artisanal process preserves the rose’s essential oils and active compounds in their most potent and intact form, yielding exceptionally pure and effective skincare formulations.
All gülsha products are formulated without parabens, silicones, mineral oil, alcohol, synthetic colorants, or artificial fragrances, and contain up to 99% naturally derived ingredients. Covering everything from cleansing and hydration to repair and anti-aging, each product is clinically tested and proven to deliver outstanding moisturization, antioxidant protection, improved elasticity, and visible reduction of fine lines.
Beyond beauty, gülsha is committed to sustainable partnerships with local farmers in Turkey, supporting ecological cultivation and community well-being. Today, the brand has brought the restorative power of the Damask rose to discerning consumers across more than ten countries, offering a true path to timeless, naturally radiant skin.
