• Our store will protect your personal information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies. • Color shown may be slightly different than actual products due to computer monitors settings. • Our「1 month warranty from Casio Japan policy」gives customers a better shopping experience. From the day you receive your item, our warranty policy is valid for 30 days. • Free warranty does not cover failure or damage caused by improper use, carelessness (knocks, dents, crushing, broken crystal/glass, etc.), accidents, unjustifiable repair or modification. Battery, wristband, crown, or crystal/glass are also not included in the free warranty. Cost of the parts will be charged if parts need to be replaced. • Item(s) purchased in our store cannot be refunded and/or returned and/or exchanged. • In case of any dispute, the merchant will retain the right of final decision without prior notice.
Delivery / Return
• The“Merchant Delivery”goods delivered by this store cannot be combined with goods delivered by other merchants to calculate delivery fee. Spent $2000HKD on products at this store to enjoy free delivery service, otherwise extra $30 delivery fee will be charged and added to your order at checkout page. The free delivery service is including Commercial Area, Residential Area and Remote Area in Hong Kong. • Products are delivered by SF Express, it can be shipped to Hong Kong locally, Macau, Taiwan, Mainland China, Overseas. • We promise items will be dispatched from our warehouse within 24 hours after payment. Tracking number is always provided so customers can track the shipment details with the tracking information. Orders typically take 1 to 2 days to arrive. Parcels can be delivered to the customer's home or office / S.F. stores / EF lockers / 7-Eleven convenience stores / Circle K convenience stores / Shell stations, etc. • We will inspect the items thoroughly before shipping, to ensure : ❤️The watch and watch box are flawless and undamaged, not even a scratch. ❤️The complete set with all accessories (including: International Warranty Card, International Warranty Booklet, Original User manual, Original Barcode Tag, Sales receipt, etc.) ❤️The date and time of the watch is already set. ❤️Properly packaged with bubble wrap & cardboard box, to ensure that the watch will not be damaged or broken during shipping. • Item(s) purchased in our store cannot be refunded and/or returned and/or exchanged. • In case of any dispute, the merchant will retain the right of final decision without prior notice.
✈We guarantee ALL watches are 100% directly imported from Japan❗ ⌚We pledge that ALL watches are♦️GENUINE♦️ORIGINAL♦️AUTHENTIC♦️REAL♦️BRAND-NEW WITH TAGS♦️DIRECTLY IMPORTED FROM JAPAN ⌚Every single watch comes with： ✅Casio Japan Original Box Packaging ✅International Warranty Card ✅International Warranty Booklet ✅Original User Manual (translated in more than 5 languages including: English, Traditional Chinese, Simplified Chinese, Spanish etc.) ✅Original Barcode Tag ✅Free Adjustment And Resizing For Metal Watch Straps. The spare parts removed after adjustment (links, pins and ferrules) will be returned to the customer. ✅1 Month Warranty From Casio Japan For All Products. The repairs are backed by Casio, only original and genuine spare parts that are certified & authorized by Casio are used in the repairing process, ensuring that your watch works like new after it's repaired. Genuine parts are critical to a quality repair❗ ✅Free Unlimited Battery Replacements One Year From Date of Purchase (Tough solar battery is not included). ⌚Our head office was founded in Hong Kong in 1993 and has more than 30 years of experience as a leading distributor and vendor of Casio watches. ⌚Our company is a physical premise that occupies a 2000+ sq. ft warehouse, and is a formally Hong Kong registered company that holds a business registration certificate. ⌚We participate in the No Fakes Pledge Scheme, which was launched in 1998 by the Intellectual Property Department, which guarantees that we sell only genuine, authentic products. SF Express Delivery / Worldwide Shipping ⏳We promise items will be dispatched from our warehouse within 24 hours after payment. Tracking number is always provided. Orders typically take 1 to 2 days to arrive.
