
PAWFECT BOX
4.0
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Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy
Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situations where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your item, our return policy is valid for 7 days. Items) purchased in our store may be returned and/or exchanged. Please visit Order History to view related order, then press
"Return & refund" button to report the damaged products. Below situations are not acceptable in our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with "non-returnable" remark
4. Free Gifts/ Accessories / Samples
5. The product has been exchanged once if the product sales list or shopping receipt cannot be presented at the end.
Cancellation will not be processed
If it is found that the returned product does not meet the company's return terms, it will not be processed. We apologize for the inconvenience.
Our products will be delivered by HKTVmall, please refer to Shipping Information for more details.
• Actual delivery time depends on the products ordered and the shipping time
• Shipping time of this store: Monday to Saturday, excluding Public Holiday
• The merchant reserves the right to amend the stated terms herein without prior notice. In case of any dispute, the decision of the merchant and HKTVmall shall be final.
Pawfect Box was established in 2022 to provide you high-quality goods at affordable prices. We source goods from all around the world including South Korea, the US, and Canada with a “virtual” shop in Hong Kong. As such, we are able to provide you quality products at affordable prices.
All of the products are carefully selected by us (with the assistance of our two pawsome furry friends), and we use majority of the products we sell ourselves. We are very proud of our selections and confident that you will love the products as much as we do. Your products are 100% safe, as it goes through a thorough inspection by our two pawsome kittens before being shipped out!
The primary goal of Pawfect Box is to provide “pawfect” products in “pawfect box”, just for you. When you receive the package, we want you to have wholesome feeling, like those moments when cats and puppies reach out to you with their paws with a big smile.
